1. Company Role and Services

We operate as a medical tourism coordination agency.

Our services include:

• Coordinating medical tourism services for international patients
• Connecting patients with licensed private hospitals and doctors in Skopje, North Macedonia
• Assisting with appointment scheduling and communication
• Providing travel and logistical support related to medical visits
• Facilitating communication between patients and healthcare providers

We do NOT provide medical services, diagnosis, surgery, or treatment.

2. No Medical Advice

All information on this website and all communication with our team is for informational and coordination purposes only.

We do not provide:

• Medical advice
• Medical diagnosis
• Treatment recommendations
• Emergency medical services

Only licensed doctors and healthcare professionals at partner hospitals can provide medical advice and treatment.

3. Independent Medical Providers

We collaborate with independent private hospitals and clinics in Skopje, North Macedonia.

These healthcare providers are fully independent entities.

We are not responsible for:

• Medical decisions
• Surgical procedures
• Treatment outcomes
• Hospital policies
• Actions or negligence of medical staff

All medical services are performed solely by licensed healthcare professionals.

4. No Guarantee of Results

Medical treatments involve risks and individual variability.

We do not guarantee:

• Medical or surgical outcomes
• Aesthetic or functional results
• Recovery speed
• Absence of complications

Each patient’s results depend on individual health conditions and medical factors.

5. Patient Responsibilities

Patients agree to:

• Provide accurate and complete medical information
• Follow all instructions provided by medical professionals
• Attend scheduled appointments
• Obtain valid travel documents (passport, visa, etc.)
• Understand risks associated with medical travel

6. Payments

Our fees cover coordination and facilitation services only.

Important:

• Medical fees are paid directly to hospitals or as instructed
• Travel and accommodation costs are the responsibility of the patient unless otherwise agreed
• Prices are subject to confirmation by medical providers
• We are not responsible for third-party price changes

7. Cancellation and Refunds

Agency Services

Refunds depend on the stage of service completion. Once coordination work has started, fees may become non-refundable.

Medical Services

Hospital deposits and treatment fees follow hospital-specific cancellation policies.

Travel Services

Flights, hotels, and transport are subject to third-party provider rules.

8. Limitation of Liability

We are not liable for:

• Medical complications or outcomes
• Hospital or doctor negligence
• Travel disruptions or visa issues
• Financial losses from third parties
• Indirect or consequential damages

Use of our services is at your own risk.

9. Governing Law

These Terms are governed by the laws of the Republic of North Macedonia.

Any disputes shall be resolved in the competent courts of Skopje, North Macedonia.

10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page.

PRIVACY POLICY (GDPR)

Last updated: [16/05/2026]

MakCzec Group & Co (VIPMEDIX) (“we”, “our”) is committed to protecting your personal data.

1. Data We Collect

We may collect:

• Full name
• Contact details (email, phone)
• Passport and travel information
• Medical records and health information
• Diagnostic reports and test results
• Payment-related information

2. How We Use Your Data

We use your data to:

• Coordinate medical tourism services
• Communicate with you regarding treatment options
• Share relevant information with partner hospitals in Skopje
• Arrange appointments and logistics
• Improve service quality

3. Legal Basis (GDPR)

We process your data based on:

• Your consent
• Performance of a service contract
• Legal obligations
• Legitimate interest in coordinating medical services

4. Data Sharing

We only share your data with:

• Licensed private hospitals and doctors in North Macedonia
• Travel and logistics partners (when necessary for service delivery)

We do NOT sell your data.

5. Data Security

We implement appropriate security measures to protect your data from:

• Unauthorized access
• Loss
• Misuse
• Disclosure

6. Data Retention

We retain data only as long as necessary for service delivery and legal compliance.

7. Your Rights (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Restrict processing

8. Contact

Email: [Your Email]
Company: MakCzec Group & Co (VIPMEDIX)

MEDICAL DISCLAIMER

Last updated: [16/05/2026]

The information provided by MakCzec Group & Co (VIPMEDIX) is for informational and coordination purposes only.

We do NOT provide:

• Medical advice
• Diagnosis
• Treatment
• Emergency medical care

All medical services are provided exclusively by licensed healthcare professionals in partner hospitals in Skopje, North Macedonia.

We do not guarantee:

• Medical outcomes
• Surgical results
• Recovery timelines
• Absence of complications

All medical procedures involve risks and vary by individual.

Always consult a licensed medical professional before making healthcare decisions.

CONSENT FOR MEDICAL DATA PROCESSING

By submitting your personal or medical information through this website or communication channels, you agree that:

• You consent to the collection and processing of your personal and medical data
• You authorize MakCzec Group & Co (VIPMEDIX) to share your data with partner hospitals and doctors in Skopje for evaluation and treatment coordination
• You understand that your data may be transferred internationally for medical purposes
• You may withdraw consent at any time, but this may limit service availability

COOKIE POLICY

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What We Use Cookies For

• Website functionality
• Analytics (website traffic and usage)
• Marketing and remarketing
• Improving user experience

Managing Cookies

You can disable cookies through your browser settings. By using our website, you consent to our use of cookies.